Data Protection

Ac999 Privacy Policy — Your information is safe with us

Ac999 treats the protection of your personal data as its highest priority. This document clearly explains what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 1, 2026

How we protect your privacy?

Every piece of your data at ac999 is handled with care. Here are our six core commitments.

SSL encryption protection

All your data is transferred via 256-bit SSL encryption. From payments to login, nothing is left unprotected.

No third-party sale

Ac999 never sells your personal data to third parties. Your information is used solely to improve the services we provide.

Secure data storage

All data is stored on secure servers that meet international standards. Firewalls and multi-layer protection are in place to prevent unauthorized access.

Minimal Data Collection

We only collect the information necessary to provide our services. No unnecessary data is requested.

You stay in control

You have the right to view, correct, or request deletion of your information at any time. We make every effort to respond promptly.

Marketing opt-out

You can opt out of promotional emails or messages at any time. We respect your preferences.

This Privacy Policy applies to the ac999 platform (https://ac999.fun). By creating an account or using the platform, you agree to this Privacy Policy. Please read it in full before getting started.

1 Introduction

Ac999 is a trusted online gaming platform in Bangladesh. We take our members' privacy seriously. This Privacy Policy ("Policy") explains what personal data ac999 collects, how that data is used and protected, and what rights you have.

Our Privacy Policy is written in clear, plain language so every user in Bangladesh can easily understand it. Our support team is always on hand for any questions.

This Policy applies only to ac999's own platform. Third-party sites and services are governed by their own privacy policies.

2 What data we collect

Ac999 collects the following types of data to deliver its services. We never ask for more information than necessary.

Types of data Example Reason for Collection
Identity information Name, date of birth, national ID number Identity verification and age confirmation
Contact Information Mobile number, email address Account security & notifications
Payment information BKash/Nagad/Rocket number, bank account Deposit and withdrawal process
Transaction Information Deposit and withdrawal history, betting records Account management & security
Device and browsing information IP address, browser type, device model Security monitoring and fraud prevention
Gaming behavior Game preferences, session duration, login history Service improvement and responsible gaming

Photos or scanned copies of ID documents are collected solely for KYC verification and stored on secure, encrypted servers.

3 How your information is used

The information we collect is used for the purposes listed below. Each use is directly tied to delivering our services to you.

  • To create and manage your account and ensure its security.
  • To process deposit and withdrawal transactions accurately.
  • To ensure bonuses and promotions reach the right members.
  • To detect and prevent fraud, money laundering, and illegal activity.
  • To monitor and support responsible gaming.
  • To meet legal obligations and comply with regulatory requirements.
  • To provide customer support and technical assistance.
  • To improve platform services and the user experience.
  • To send you promotional messages, with your consent.

We will never use your data for any purpose not described in this Policy. If we need to use it for a new purpose, we will notify you separately.

4 Data sharing and third parties

Ac999 does not sell your personal data. However, certain information may be shared in the limited circumstances outlined below.

  • Payment partner: Limited data is shared with payment processors such as bKash, Nagad, Rocket, and banks to complete transactions.
  • Game software providers: Minimal data necessary for game operations may be shared with software partners.
  • Legal authorities: Data may be disclosed to relevant authorities when required by court order or legal process.
  • Security authority: In cases of fraud or illegal activity, information may be shared with investigating authorities.

All third parties we work with are contractually bound to uphold the same privacy standards. Any partner found in breach of these standards will face immediate action.

5 Cookies & tracking technologies

Ac999 uses cookies and similar technologies on its website to enhance your experience and keep the platform running smoothly.

  • Essential cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional cookies: To remember your language preferences and game settings.
  • Analytics cookies: To understand platform usage statistics. Data is collected without personal identification.
  • Marketing cookies: To show you relevant offers. You can disable these at any time through your browser settings.

Most browsers offer options to control cookies. However, disabling essential cookies may prevent some ac999 features from working properly.

6 How long your information is retained

Ac999 does not retain your data beyond what is necessary. Different types of data have their own retention periods.

  • Account data: for as long as the account is active, plus 5 years after closure.
  • Transaction records: minimum 5 years, as required by law.
  • Identity verification documents: 3 years after account closure.
  • Log and session data: up to 12 months.
  • Cookie data: between 30 days and 2 years, depending on type.

Once the retention period expires, data is securely deleted or anonymized in a way that makes it impossible to identify you.

7 Data protection methods

Ac999 has implemented both technical and administrative measures to keep your data secure.

  • 256-bit SSL/TLS encryption — applied to all data transfers.
  • AES-256 encryption — for securing stored sensitive data.
  • Multi-factor authentication for account access.
  • Regular security audits and penetration testing.
  • Restricted access policy — only authorized personnel can view your data.
  • 24/7 security monitoring and detection of unusual activity.
  • Regular data backups stored at a secure offsite location.

No system on the internet is 100% secure, but we are committed to maintaining the highest level of protection. If you notice any security issue, please let us know right away.

8 Your privacy rights

As an ac999 member, you have several important rights regarding your personal data. We are committed to upholding each of them.

Right to access your information

You can request to know what information ac999 holds about you.

Right to rectification

You may request correction of any inaccurate or outdated information.

Right to erasure

You may request deletion of your data in certain circumstances.

Right to restrict processing

You may request that the processing of your data be temporarily restricted in certain circumstances.

Right to data portability

You can request a copy of your data in a readable format.

Right to object

You may object to the use of your data for marketing or specific purposes.

To exercise any of these rights, email us at [email protected] or reach out via support chat. We typically respond within 7 business days.

9 Minor protection

Ac999 is strictly for users aged 18 and above. We do not knowingly collect data from minors.

  • Age verification is mandatory at the time of registration.
  • Accounts suspected of belonging to minors are suspended immediately.
  • Any data found to belong to a minor will be deleted immediately.
  • Parents or guardians who suspect a child has an account may contact us at [email protected].

To learn more about responsible gaming, visit our Responsible Play Visit the page.

10 Privacy Policy Changes

Ac999 may update this Privacy Policy from time to time, due to service improvements, legal changes, or the adoption of new technologies.

  • For significant changes, you will be notified by email or via a platform notification.
  • The "Last Updated" date at the top of this page will be revised with each update.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • For significant changes, a minimum of 14 days' notice will be given before they take effect.

Check back on this page regularly to stay up to date with our latest policy.

11 Get in Touch

If you have any questions, requests, or concerns about your privacy, please get in touch with us. Our team is always ready to help.

  • Email: [email protected]
  • Support: Contact us via the live chat section on the platform.
  • Response Time: Typically within 7 business days.

Upon receiving a privacy rights request, we will verify your identity and do our best to resolve it as promptly as possible.

Your rights guaranteed

Your data at ac999 is always Secure

Satisfied with our Privacy Policy? Register now and join Bangladesh's most secure gaming platform.

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