Ac999 platform's Terms & Conditions — Fully in Bengali

1 General Introduction

Ac999 (https://ac999.fun) is an online gaming platform based in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between ac999 and its users. By accessing or using the platform, you are deemed to have accepted these Terms.

If you have any difficulty understanding any part of these Terms, please contact our support team — we are always ready to help.

Ac999 reserves the right to update these Terms at any time. Any changes will be announced on the platform and the "Last Updated" date on this page will be revised accordingly.

2 Account Registration

To register an account at ac999, you must provide accurate and complete information. Accounts created with false details may be closed at any time and any balance may be forfeited.

• Only one account per person is permitted.
• Two members of the same household may hold separate accounts, but using multiple accounts from the same device or IP address will be treated as suspicious activity.
• Changes to the phone number or name provided at registration will require identity verification.
• Keeping your account password confidential is your responsibility. Sharing your account with anyone else is strictly prohibited.

3 Age Verification & Eligibility

Ac999 is strictly for users aged 18 and above. You must confirm that you are 18+ at the time of registration.

Ac999 may request your ID (national ID card or passport) at any time. ac999 reserves the right to hold withdrawals until verification is complete.

• Any account found to be registered by someone under 18 will be closed immediately.
• Operating an account on behalf of a minor may result in legal action.

4 Deposit Rules

Deposits at ac999 can be made via bKash, Nagad, Rocket, or bank transfer. Funds are typically credited to your account within 1–5 minutes.

• Minimum deposit: BDT 200.
• Maximum single deposit: BDT 50,000.
• Maximum daily deposit: BDT 1,00,000.
• Deposits must be made from a payment account registered in your own name.
• Deposits made through third parties are strictly prohibited.

5 Withdrawal Rules

Your account must be verified before you can withdraw winnings. Withdrawal requests are typically processed within 1–24 hours.

• Minimum withdrawal: BDT 500.
• Maximum single withdrawal: BDT 50,000.
• Maximum daily withdrawal: BDT 2,00,000.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Wagering requirements must be met before bonus balance can be withdrawn.
• Withdrawals will be placed on hold if identity verification requests are ignored.

6 Bonus & Promotion Terms

All bonus offers on ac999 come with their own terms. Accepting a bonus means you agree to the conditions specific to that offer.

• The wagering requirement for the welcome bonus is generally 20x–30x.
• Not all games are available for bonus play — certain games have restrictions on bonus usage.
• Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
• The timeframe for meeting bonus requirements is generally 7–30 days.
• Ac999 reserves the right to modify or cancel any bonus offer at any time.
• Any attempt to claim bonuses through fraudulent means will result in account closure.

7 Gaming Rules

Each game on ac999 has its own rules, which are displayed when the game loads. Compliance with these rules is mandatory.

• If a game is interrupted due to a technical error, the last confirmed result will stand.
• If your connection drops during an active bet, the outcome will be determined based on server-side data.
• In the event of a dispute over a game outcome, ac999's system logs will be considered final.
• Exploiting software bugs or glitches to gain abnormal profits is strictly prohibited.

8 Prohibited Activities

The following activities are strictly prohibited on ac999. Violations may result in permanent account closure and potential legal action.

• Creating or operating multiple accounts.
• Use of a false identity or forged documents.
• Bonus abuse or exploitation of promotional loopholes.
• Attempting to hack or manipulate the game system.
• Colluding with other players or engaging in match-fixing.
• Use of the platform for money laundering or illegal financial transactions.
• Using automated bots or software to play games.

9 Account Suspension & Termination

Ac999 may close or suspend an account under the following circumstances.

• Violation of these Terms.
• Failure to complete identity verification or provision of false information.
• Extended inactivity for more than 12 months.
• At the user's own request.

To close your account, please contact our support team. You will be given the opportunity to withdraw your available balance before closure (bonus balance excluded).

10 Responsible Gaming

Ac999 is firmly committed to responsible gaming. We want every member to enjoy themselves, while staying within their personal limits.

• Use the account settings to set your deposit limits.
• Self-Exclusion: Take a break for as little as 24 hours or exclude yourself permanently.
• Cooling-off period: your account can be paused for 1–6 weeks.
• If you feel you have a gaming problem, reach out to the support team — we are here to help.

For more information, visit our Responsible Play View page.

11 Privacy & Data Protection

Protecting your personal data is a top priority at ac999. To learn how we collect and use your information, please refer to our Privacy PolicyDetails are provided there.

• Your information is never sold to third parties.
• Payment information is protected with SSL encryption.
• Documents collected for identity verification are stored on secure servers.

12 Dispute Resolution

If you have a complaint, please contact our support team first. Most issues are resolved within 24–48 hours.

• Complaint submission deadline: within 30 days of the incident.
• If the support team is unable to resolve an issue, it will be escalated to management.
• Ac999 system logs and data will be treated as conclusive evidence in any dispute.

13 Terms Updates

Ac999 reserves the right to update these Terms and Conditions at any time. For significant changes, users will be notified at least 7 days in advance.

Continued use of the platform after any changes constitutes acceptance of the updated terms. We recommend reviewing this page regularly.